Terms and Conditions and Cancellation Policy
Terms updated as at 30 October 2026
1. General Terms and Conditions
By booking directly, guests have the option to pay with a 50 per cent deposit or full payment al momento della prenotazione, in base alla tariffa scelta, di qualunque stanza della nostra villa.
The balance must be paid at the accommodation upon check-in.
Recall that via PayPal and Stripe there will be the breakdown of transaction costs between our facility and guests using the aforementioned payment methods, with respective fees of 3.5% for PayPal and a variable of 1.43% and 1.45% for Stripe.
The cost of the above charges will depend on the amount of the payment and must be settled at the venue, with the remaining balance having already been agreed on the website.
Payment methods without additional costs are bank transfer, credit card payment and cash made directly through us.
2. Rates and cancellation policy
2.1 Standard Tariff
You can cancel free of charge up to 7 days before arrival.
If you cancel within 7 days of arrival, you will be charged 50% of the total cost.
If you fail to attend, you will be charged 50% of the total cost
2.2 Non-refundable fare
This rate does not allow for any form of free cancellation.
If you cancel at any time after your booking has been confirmed, you will be charged 100 per cent of the total cost.
If you fail to turn up, you will be charged 100 per cent of the total cost.
2.3 Half Board Rate
You can cancel free of charge up to 7 days before arrival.
If you cancel within 7 days of arrival, you will be charged 50% of the total cost.
In case of no-show you will be charged 50% of the total cost.
For bookings with Booking.com, see the refund conditions on the page
The meal included comprises one set menu per person per night. Drinks and service charges are not included.
Please fill in the menu every day using the link you received via text message or email.
On Mondays, the in-house restaurant will be closed, which is why you may be given a voucher to spend at one of the restaurants near the hotel.
2.4 1×1 rate
You can cancel free of charge up to 1 day before arrival.
If you cancel during the non-refundable period, you will be charged 50% of the total cost.
In case of no-show you will be charged 50% of the total cost.
3. Refund policy
A full refund of the deposit will be credited to your bank account with transaction costs entirely at your charge should you decide to cancel your reservation at least 7 or 1 day (depending on the chosen tariff) before your check-in at the Antica Villa Colonica.
Otherwise, no refund will be issued should the guest decide to
to delete after the 7 or 1 days (depending on the chosen tariff) prior to the date of arrival.
Terms updated to 10/02/2026
These conditions apply exclusively to bookings made on or after that date.
Reservations made prior to the update date remain subject to the cancellation conditions in force at the time of confirmation.
4. What you need to know before booking with us
4.1 Conditions relating to children/young people and accommodation for more than 3 people:
Gli ospiti che vorranno effettuare una prenotazione con due o più bambini/ragazzi o che desiderano una sistemazione per 4 persone o un gruppo, dovranno preventivamente contattare l’Antica Villa Colonica tramite mail per poter trovare una collocazione adeguata.
Our child rates are the same as those found on Booking.com:
– Children between 0 and 3 years €25 per night, €40 for half-board where available;
– Children aged between 4 and 10 years inclusive €50 per night, €65 for half-board where available.
4.2 Room cleaning:
For environmental reasons, towels will be cleaned and replaced automatically and free of charge every 3 nights; any additional requests will incur a charge of €7.
4.3 Conditions on animals:
The price for pets, regardless of size, is €30 per night. This can be added as an extra service when booking on our website.