{"id":1860,"date":"2019-11-12T10:25:06","date_gmt":"2019-11-12T09:25:06","guid":{"rendered":"https:\/\/anticavillacolonica.com\/?page_id=1860"},"modified":"2026-10-30T18:03:41","modified_gmt":"2026-10-30T17:03:41","slug":"terms-and-conditions-cancellation-policy","status":"publish","type":"page","link":"https:\/\/anticavillacolonica.com\/en\/termini-condizioni-politica-di-cancellazione\/","title":{"rendered":"Terms and Conditions and Cancellation Policy"},"content":{"rendered":"
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\n Terms and Conditions and Cancellation Policy<\/u>\n <\/h1>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Terms updated as at 30 October 2026<\/u><\/strong><\/h5>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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1. General Terms and Conditions<\/strong><\/h4>\n <\/div>\n <\/div>\n
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By booking directly, guests have the option to pay with a 50 per cent deposit or full payment<\/strong> al momento della prenotazione, in base alla tariffa scelta, di qualunque stanza della nostra\n villa.<\/p>\n

The balance must be paid at the accommodation upon check-in.<\/p>\n <\/div>\n <\/div>\n

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Recall that via PayPal and Stripe there will be the breakdown of transaction costs<\/strong> between our facility and guests using the aforementioned payment methods, with respective fees of 3.5% for\n PayPal and a variable of 1.43% and 1.45% for Stripe.<\/p>\n

The cost of the above charges will depend on the amount of the payment and must be settled at the venue, with the remaining balance having already been agreed on the website.<\/p>\n

Payment methods without additional costs are bank transfer, credit card payment and cash made directly through us.<\/p>\n <\/div>\n <\/div>\n

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2. Rates and cancellation policy<\/strong><\/h4>\n <\/div>\n <\/div>\n
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2.1 Standard Tariff<\/u><\/strong><\/h5>\n <\/div>\n <\/div>\n
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You can cancel free of charge up to 7 days before arrival.<\/p>\n

If you cancel within 7 days of arrival, you will be charged 50% of the total cost.<\/p>\n

If you fail to attend, you will be charged 50% of the total cost<\/p>\n <\/div>\n <\/div>\n

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2.2 Non-refundable fare<\/u><\/strong><\/h5>\n <\/div>\n <\/div>\n
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This rate does not allow for any form of free cancellation.<\/p>\n

If you cancel at any time after your booking has been confirmed, you will be charged 100 per cent of the total cost.<\/p>\n

If you fail to turn up, you will be charged 100 per cent of the total cost.<\/p>\n <\/div>\n <\/div>\n

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2.3 Half Board Rate<\/u><\/strong><\/h5>\n <\/div>\n <\/div>\n
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You can cancel free of charge up to 7 days before arrival.<\/p>\n

If you cancel within 7 days of arrival, you will be charged 50% of the total cost.<\/p>\n

In case of no-show you will be charged 50% of the total cost.<\/p>\n

For bookings with Booking.com, see the refund conditions on the page<\/p>\n

The meal included comprises one set menu per person per night. Drinks and service charges are not included.<\/p>\n

Please fill in the menu every day using the link you received via text message or email.<\/p>\n

On Mondays, the in-house restaurant will be closed<\/strong>, which is why you may be given a voucher to spend at one of the restaurants near the hotel.<\/p>\n <\/div>\n <\/div>\n

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2.4 1\u00d71 rate<\/u><\/strong><\/h5>\n <\/div>\n <\/div>\n
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You can cancel free of charge up to 1 day before arrival.<\/p>\n

If you cancel during the non-refundable period, you will be charged 50% of the total cost.<\/p>\n

In case of no-show you will be charged 50% of the total cost.<\/p>\n <\/div>\n <\/div>\n

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3. Refund policy<\/strong><\/h4>\n <\/div>\n <\/div>\n
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A full refund of the deposit<\/strong> will be credited to your bank account with transaction costs entirely at your charge should you decide to cancel your reservation at least 7 or 1 day<\/u><\/strong> (depending on the chosen tariff) before your check-in<\/strong> at the Antica Villa Colonica.<\/p>\n

Otherwise, no refund will be issued should the guest decide to<\/p>\n

to delete after the 7 or 1 days<\/strong> (depending on the chosen tariff) prior to the date of arrival.<\/strong><\/p>\n

Terms updated to 10\/02\/2026<\/strong>\n
These conditions apply exclusively to bookings made on or after that date<\/strong>.<\/p>\n

Reservations made prior to the update date remain subject to the cancellation conditions in force at the time of confirmation.<\/p>\n <\/div>\n <\/div>\n

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4. What you need to know before booking with us<\/strong><\/h4>\n <\/div>\n <\/div>\n
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4.1 Conditions relating to children\/young people and accommodation for more than 3 people:<\/u><\/strong><\/h5>\n <\/div>\n <\/div>\n
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Gli ospiti che vorranno effettuare una prenotazione con due o pi\u00f9 bambini\/ragazzi o che desiderano una sistemazione per 4 persone o un gruppo, dovranno preventivamente contattare l\u2019Antica Villa Colonica tramite mail per poter trovare\n una collocazione adeguata.<\/p>\n

Our child rates are the same as those found on Booking.com:<\/p>\n

\u2013 Children between 0 and 3 years<\/strong> \u20ac25 per night, \u20ac40 for half-board where available;<\/p>\n

\u2013 Children aged between 4 and 10 years inclusive<\/strong> \u20ac50 per night, \u20ac65 for half-board where available.<\/p>\n <\/div>\n <\/div>\n

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4.2 Room cleaning:<\/u><\/strong><\/h5>\n <\/div>\n <\/div>\n
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For environmental reasons, towels will be cleaned and replaced automatically and free of charge every 3 nights; any additional requests will incur a charge of \u20ac7.<\/p>\n <\/div>\n <\/div>\n

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4.3 Conditions on animals:<\/u><\/strong><\/h5>\n <\/div>\n <\/div>\n
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The price for pets, regardless of size, is \u20ac30 per night. This can be added as an extra service when booking on our website.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Termini e Condizioni e Politica di Cancellazione Termini aggiornati al 30\/10\/2026 1. Condizioni Generali Tramite la prenotazione diretta, gli ospiti hanno l\u2019opportunit\u00e0 di pagare con acconto del 50% o del pagamento totale al momento della prenotazione, in base alla tariffa scelta, di qualunque stanza della nostra villa. La rimanenza si dovr\u00e0 saldare in struttura al momento del […]<\/p>\n","protected":false},"author":167580882,"featured_media":320,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":{"_coblocks_attr":"Playfair Display","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":"","big_sky_generated":false},"class_list":["post-1860","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nTermini e Condizioni e Politica di Cancellazione - Antica Villa Colonica<\/title>\n<meta name=\"description\" content=\"I nostri termini e condizioni e politica di cancellazione, chiari e trasparenti, alla portata di tutti i nostri visitatori e ospiti.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termini e Condizioni e Politica di Cancellazione - 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